CONCEPT
Extended Retail Solution:
Product Definition
Competition within the extended retail industry has never been tougher.
A retailer without a significant technological advantage built into
their extended retail strategy doesn’t stand a chance.
The need to innovate is bringing retailers, suppliers and extened
retail stakeholders together to learn from each other by sharing best
practices and solutions in order to build a winning extended retail
strategy. Retail technology is enabling change, whether in terms of
consumer-facing technologies, such as kiosks, shopping buddies, self-service
checkouts and improved point-of-sale retail systems, or behind the
scenes in inventory and supply chain management, as well as computer
assisted ordering and HR software and technologies.
These changes are leading to improved customer satisfaction, and driving
extended retail solutions industry forwards.
Extended
Retail Solutions (ERS) provides an impartial, invaluable
perspective on key industry issues by bringing the key executives
from the most innovative and successful extended retail companies
together, to learn from each other and extended retail industry experts,
and to advance the reputation of the retail industry as a whole.
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ROUNDTABLE
Beyond point solutions
Hypercom Corporation’ Neil Hudd, Forrester Research’s Nikki Baird and Dick Arnold of NCR look at the growing importance of POS to the retailer-customer relationship.
EDITORIAL
Predicting retail success
It is arguably the most glamorous store in the world; it’s also an instantly recognizable global brand universally associated with luxury and quality. Hollywood inspires new interactive shopping experience
By Julian Rogers
Polo Ralph Lauren Corp. has taken the concept of digital signage that one step further with the launch of interactive touch screens on the outside of two of their stores. Building the ultimate C-store
Fresh from Israel, Uzi Yemin, CEO of Delek US Holdings, Inc. entered the challenging convenience store sector with the purchase of the Mapco Express brand. Pushing PCI to the masses
The PCI Security Standard has become the industry yardstick for security as the stakes for leaking customer information climb higher and higher. IT and the Retail Customer Experience: Three Keys to Competitive Success
A consistently excellent customer experience is essential for retail success. Everyone knows this. But the industry is still coming to terms with what constitutes a great retail experience – and what it takes to make it happen. Standard issue
Getting merchandize to store quicker, and reducing inventory costs is on every retailers to-do list. Boxing clever
By Neil Davey
The last ten years or so in the retail world has been a grim time for smaller independents. Image is everything
Is digital signage a variable revenue stream for retailers or merely eye candy for shoppers? ERS takes a look. Retailers’ best arsenal: strong customer information management
ERS’s Leslie Knudson speaks with Andres Perez of DAMA International about the prevailing information quality problems hindering customer information management across the enterprise.
For more exciting Extended Retail editorial visit the 'Past Issues' section.
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EVENTS
Upcoming events:
Extended Retail supports the following conferences:
Printed Electronics USA
5 - 6 Dec, 2006
Selling Retail in Motion
14 - 17 Jan, 2007
South East Light Show
24 - 25 Jan, 2007
Partners
Retail Events brought to you by...
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